Delivery Areas We currently ship to: China, USA, Canada countries. Delivery to remote areas may be unavailable - please contact us before ordering.
Order Processing Time All orders are processed within 1-3 business days after payment confirmation (excluding weekends/holidays). Custom products require additional 5-7 business days.
Shipping Timeframe
Standard Shipping: 7-15 business days
Express Shipping: 3-7 business days (additional fee applies) Actual delivery time may vary due to customs, weather, or carrier delays
Shipping Costs Costs are automatically calculated based on product weight, dimensions, and destination. Free standard shipping applies to orders over $99.
Order Tracking You will receive a tracking number via email after shipment. Track your package here: [Carrier Tracking Link]
Delivery Delays If your order hasn't arrived within 15 business days beyond estimated timeframe, contact us for assistance. Note that we're not responsible for customs delays.
Returns & Exchanges Request returns/exchanges within 7 days of receipt. Items must be unused in original packaging. Buyer covers return shipping; we cover reshipping for exchanges.
Contact Us For shipping inquiries: Email bufeeters@outlook.com or use live chat. We respond within 24 hours.
